Personal information such as your name, email address, mailing address, phone number and credit card information may be required. We assure you that they will be kept in strict confidence and not shared with a third party in any way or through any unauthorized means. We also assure you that this information will be requested only when necessary. The purpose for collecting this information is to enable us to ensure that the user’s experience is personalized, and the best form of service is offered to our clients. It also enables us to process transactions and provide promotions and contests that reward customers.
Be assured that every piece of information is protected by holding ourselves PCI compliant and conducting frequent malware scans. We also use an SSL Certificate which ensures that whatever information is supplied on our website stays secure and private.
Strict security measures are in place and they are implemented every time a customer places an order, submits, accesses or enters any personal details about themselves.
Sensitive information, such as credit card details, is not stored on our servers. We use a payment gateway provider. Be advised that Solar Empire Travel will not be liable for any fraud or challenges that may arise while using the payment gateway provided.
As we see fit, third party products or services may be included on our website. Where there are policy differences between Solar Empire Travel and these third-party sites, we will not be held liable for the contents and activities of these sites that are linked to us. However, we welcome feedback about these sites, as it will be useful in the maintenance of our company’s integrity.
We do not sell, trade or transfer to outside parties Personally Identifiable Information, PII, without notice and approval from users. This does not include parties and partners who assist in the operation of our website, conduct of our business and service to our customers if they agree to keep the PIIs confidential. Information can also be released in compliance with Egypt laws, to enforce site policies, or protect our own or others’ rights, property and safety.
Non-personally identifiable information may be provided to other parties for marketing, advertising, or other uses.
Google Analytics is used to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.
When a ‘Do Not Track’ browser mechanism is in place, our website complies with this instruction. Also, we do not use advertising when a DNT is enabled. Third party behavioural tracking is however enabled on the site.
We do not market to children who are under 18 years of age. The services are strictly for persons aged 18 years and over and corporate entities.
In the event of a data breach, users will be notified instantly via email within one business day or via in-site notification if they are on the website when the breach occurred. This follows the FTC’s Fair Information Practices.
We agree to the Individual Redress Principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
24B Anwar Elmofti, Nasr City,
Telephone: +202 2260 5200 / +202 2260 5205 / +202 2404 3647
Fax: +202 2404 3646